Analytics

See how your calls and texts perform.

Track call volume, answer rates, response times, and team activity with charts and breakdowns built for business communication.

Activity at a glance

See where your calls and texts spend their time.

Daily, weekly, and rolling views show call volume, answer rates, outbound activity, and the times of day your team is busiest — without exporting to a spreadsheet.

Built for visibility

The numbers your team actually needs.

Call volume

See inbound and outbound calls by day, week, or rolling window — broken down by inbox or person.

Answer rate

Track how many calls get answered live versus rolled to voicemail or missed entirely.

Response times

Measure how quickly your team picks up calls and replies to texts, with averages and outliers surfaced.

Busy hours

Spot the times of day your inboxes spike so you can staff coverage where it actually helps.

Per-teammate views

Drill into activity by person to see who is making calls, sending texts, and clearing follow-ups.

CSV export

Pull any breakdown into a spreadsheet to reconcile with payroll, CRM, or finance reporting.