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One place for every work call and text.
Personal and shared numbers
Give team members their own work lines, and share the lines that need coverage.
Personal work numbers
A work phone for every team member
Give each person a business number for calls and texts so work stays in Waveline and personal numbers stay private.
Shared inboxes
Team lines when calls need coverage
Bring calls, texts, voicemails, and contact context into shared inboxes so the right people can answer and follow up.
Analytics
See how your calls and texts perform
Track call volume, answer rates, response times, and team activity with charts and breakdowns built for business communication.
Contacts
Keep contacts in sync
Build a contact book for clients, vendors, coworkers, and numbers so every interaction starts with context.
Numbers
Bring every line into Waveline
Choose new business numbers or port existing ones, then assign them to a person or a shared team inbox.
Call operations
Route calls, manage numbers, and stay ready from anywhere.
Call flows
Send callers to the right person or team
Build routing for business hours, menus, ring groups, voicemail, forwarding, and follow-up messages without needing a phone-system expert.
Availability
Know who can answer
Route calls around personal availability, team coverage, and devices so the right person gets reached.
Devices
Use the phone setup you prefer
Call from the web app, mobile app, or a SIP device while keeping business activity in Waveline.
Trust Hub
Stay ready for compliant messaging
Track the setup your team needs for business texting, registration, permissions, and responsible customer communication.