Personal numbers

Your team number.
Your own phone.

Call and text customers from a separate business number on the phone you already carry. Keep team conversations in Waveline and your personal number to yourself.

Sign up for Waveline

Give customers your team number.
Keep your personal number.

Make calls and send texts using your Waveline number, so customers have a way to reach you without needing your personal mobile number.

Your workday can have an end.

Set hours for your work number and send after-hours callers to voicemail. They can leave a message for you to return when you’re back.

Give customers your team number.
Keep your personal number.

Make calls and send texts using your Waveline number, so customers have a way to reach you without needing your personal mobile number.

A new number. Or the one customers already know.

Choose a number for your business or bring an existing one into Waveline.

Choose a local number.

Search available numbers by area code, or look for a memorable number pattern.

Keep your existing number.

Check whether your current number can move to Waveline, so customers can keep reaching you the same way.

See how number transfers work

Put your business name
behind your calls.

Register your business identity and caller name through Waveline, helping receiving networks recognize who’s calling.

Caller-name display varies by carrier and phone.

Keep work conversations together.

Find your customer calls and texts in Waveline, separate from your personal conversations.

Read the message they left.

Check a voicemail’s transcription when listening isn’t convenient, or play the recording for the details.

Work from more than your phone.

Use your work line in the browser when you’re at your desk, and on mobile when you’re away.

Take a break from ringing.

In a meeting or taking a break? Set yourself away so incoming calls skip you and follow the rest of your answering plan. You can still check messages and make calls.

Your availability applies across your personal and shared inboxes.

More ways to make your work number work for you.

Handle everyday calls and texts, keep useful details, and choose what happens when you’re unavailable.

Calls and texts in Waveline

Keep customer calls, messages, and voicemail connected to your work line.

Voicemail you can read

Read a transcription when listening isn’t convenient, or play the original message.

Hours and call routing

Set your work hours and choose whether callers reach you, voicemail, or another destination.

Mobile, browser, and desk phones

Use your work line through Waveline’s apps, your browser, or a supported desk phone.

Block unwanted callers

Block specific numbers from calling or messaging your organization.

Recordings and contact notes

Review recorded conversations and save useful details on the customer’s contact.

Start with your number.
Make room for your team.

Give each teammate their own work number as your business grows. Add a shared line when customers need to reach whoever is available.

Explore shared business numbers

How it works

Make it your work number.

  1. 01

    Create your account

    Set up Waveline for yourself or your business.

  2. 02

    Choose your work number

    Get a new number or bring an eligible number you already use.

  3. 03

    Set your hours and voicemail

    Personal greeting, business hours, and where calls go when you’re closed.

  4. 04

    Start the conversation

    Call customers from your work number. Complete business-texting registration when you’re ready to send texts.