Admin and billing
Admin and Billing Overview
Waveline’s admin and billing settings help you manage your team, control access, and keep your organization’s subscription and payment information up to date. Use this guide to find the right settings and instructions for the task you need to complete.
Where to find these settings
From the Waveline web dashboard, open Settings.
| Area | What it is for | Who can access it |
|---|---|---|
| Team | Invitations, teammate profiles, two-step verification status, roles, and member removal. | Owners and Admins; only Owners can change an existing teammate's organization role. |
| Security | Your authenticators and the organization's two-step verification requirement. | Everyone can manage their own authenticators; Owners and Admins can manage the organization requirement. |
| Billing | Subscription details, upcoming charges, promotion codes, payment methods, and invoices. | Owners |
| Account | Requesting deletion of the entire Waveline organization. | Owners |
The settings available to you depend on your role. If an area is missing, ask an organization Owner to review your access. See Roles and permissions for more information.
Manage your team
Open Settings → Team to invite people or manage teammates who have already joined.
- Invite your team: Send invitations, manage pending invitations, and help teammates join.
- Roles and permissions: Understand Member, Admin, and Owner access. An Owner can change an existing teammate's organization role.
- Managing team members: Update teammate profiles or remove someone from the organization.
Manage sign-in security
Open Settings → Security to manage your authenticators. Owners and Admins can also require two-step verification for the organization. See Two-step Verification for setup, backup authenticators, and helping a teammate who has lost access.
Manage billing and payments
Open Settings → Billing to review your subscription, upcoming charges, and payment records.
- Billing Overview: Understand the Billing page, what affects your bill, and how to apply a promotion code.
- Subscriptions: Review subscription status, cancel renewal, or reactivate a subscription.
- Payment methods: Add or update the card used for billing and resolve payment-method issues.
- Invoices and billing history: Understand invoice items and statuses, review upcoming charges, and save available invoices.
Close your organization
Open Settings → Account if you intend to delete the entire Waveline organization.
Cancellation and deletion are different
To stop your subscription from renewing, follow Subscriptions.
Account deletion affects every teammate and suspends phone service immediately. Before proceeding, read Delete Your Waveline Account for the preparation steps, recovery window, and restoration instructions.