Deskphones

Supported Phones

Waveline supports automatic setup for compatible Yealink phones, so teammates can make and receive business calls from a deskphone or cordless handset. Use this page to check your phone’s model and understand what to confirm before setting it up.

Before setting up your phone

Automatic phone setup

Add your compatible Yealink phone in Waveline, then follow the instructions on its device page to finish setup. Some older phones may need a firmware update. Contact Waveline Support if setup does not complete.

Desktop and Wi-Fi phones

Phone familyModels
T8 seriesT85W, T87W, T88W, T88V
T7 seriesT73U, T73W, T74U, T74W, T77U
T5 seriesT53, T53W, T54W, T56A, T57W, T58, T58A, T58W
Video deskphoneVP59
T4 seriesT40G, T40P, T41S, T41U, T42S, T42U, T43U, T44U, T44W, T46S, T46U, T48S, T48U
T3 seriesT30, T30P, T31, T31P, T31G, T31W, T33P, T33G, T34W
Wi-Fi handsetsAX83H, AX86R

Cordless phones and base stations

A DECT cordless phone connects through a separate base station. The base connects to Waveline, while the handset connects to the base. When adding a cordless phone, use the base station’s device information—not the handset’s.

Base or systemDescription
W70BCordless base used in systems such as W73P, W76P, and W79P

Waveline’s current W70B setup is designed around one handset per base, including the W70B with a W73H handset.

Hold music on W70B with W73H

Hold music may not play as expected with this combination. If hold music is important for your workflow, contact Waveline Support before choosing this phone.

Set up your phone

Once you have confirmed your phone's compatibility, follow Set Up a Deskphone to add it to Waveline and complete the instructions shown on its device page. An RPS PIN prompt does not mean the phone is unsupported. For more information, see If your phone asks for an RPS PIN.

Choose which calls ring the phone

A newly available deskphone can be enabled in its assigned teammate's existing ring groups when they have capacity. Review After adding or reassigning a deskphone to confirm the saved selections and choose when the phone should ring.

Common questions

My phone is not listed. Can I still use it?

Contact Waveline Support with the complete model name before buying or moving the phone to Waveline. Compatibility and available features vary by model.

Can I use a phone from another manufacturer?

Waveline’s current automatic deskphone setup supports Yealink phones. Phones from other manufacturers are not currently supported.

Does a cordless handset need its own network connection?

A DECT handset connects to its base station, which connects to your network. A Wi-Fi handset connects directly to your wireless network instead.

Will every button and feature work the same on every model?

Available buttons, line keys, and features vary by model. If a feature is not working as intended, contact Waveline Support.